Information collected
If the website form is enabled, you may submit a phone number, neighbourhood and project description. If you call, text, use WhatsApp or send email, the service you choose also handles the information you provide through it.
The hosting provider may keep basic technical logs, such as an IP address, request time and browser type, to deliver and protect the website.
Why the information is used
Information is used only for purposes reasonably connected to your request.
- Reply to your inquiry and confirm whether the project is a fit
- Arrange a site visit and prepare a scope or quote
- Communicate with you during the service relationship
- Prevent abuse and maintain website security
External services
The website is hosted by Vercel. When configured, the form is delivered through Formspree. Calls, text messages, email and WhatsApp messages pass through the provider selected for that communication. These providers may process information outside Quebec under their own terms and policies.
Cookies and audience measurement
The website may use an essential cookie to remember the selected language. As of August 12, 2026, Carlo Renos does not use advertising cookies or audience analytics on this website.
Retention and security
Information is kept only as long as needed to reply, prepare or provide the requested service, close out a file and meet applicable obligations. Reasonable measures are used to limit access and protect information, but no transmission or storage method is risk-free.
Your choices and rights
You do not have to send more information than is needed to describe your project. You may ask to access or correct your information, withdraw consent where the law allows it, or ask how your information is handled.
Privacy contact
Carlo Renos is responsible for information handled through this website. For an access, correction or withdrawal request, or a privacy question, email renovationexpertservices@gmail.com.